Basic Corrections Officer: Certification Study Guide

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Which aspect is NOT considered a key element of professional behavior towards offenders?

  1. Respecting others' viewpoints

  2. Listening empathetically

  3. Making critical remarks

  4. Avoiding gossip

The correct answer is: Making critical remarks

The aspect identified as not being a key element of professional behavior towards offenders is making critical remarks. Professional behavior in corrections emphasizes an approach that fosters respect, understanding, and constructive communication with offenders. Respecting others' viewpoints, listening empathetically, and avoiding gossip are crucial behaviors that contribute to a positive and rehabilitative environment. They help to build trust and rapport with offenders, which can be instrumental in their rehabilitation process. Conversely, making critical remarks can undermine that trust, create a hostile environment, and negatively impact the relationship between officers and offenders. This type of communication is often seen as unprofessional and counterproductive in a correctional setting, where the focus is on guidance and support rather than criticism.

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